Anna joined Gourmet Source, Specialty Coffee Foodservice Brokers, in April, 2011. Previously, she was the Senior Account Representative for Dillanos Coffee Roasters, working with them for nine years. Her experience includes marketing/branding, menu development, signature drink recipes, training, product selection and overall business development. She has authored several articles in national coffee publications and serves on the SCAA Lectures Committee. Anna is also a certified USBC judge, found a successful niche in Signature Drink Competitions and is the newest World Latte Art Judge. Her passion for the coffee industry and perfection in every cup is contagious! You’ll desire to aim for the same in your business.
Tom Palm has 25 years of experience in the restaurant and foodservice industry. He is the founder of Design & Layout Services, a company specializing in the design of specialty coffee shops. Since 1996, working with independent operators as well as national chains. Palm has helped more than 800 people open cafes and coffee shops throughout the United States and internationally. He is a member of the SCAA Allied committee. He has also written several articles that have been published in coffee trade magazines, and has presented seminars at numerous coffee industry trade shows.
Marshall Fuss is a lawyer in Pasadena, California with long experience in business, real estate and trademark law, and a special interest in the coffee industry. His clients have ranged from single coffee shops to international companies and trade associations, including SCAA, the Coffee Quality Institute, International Women’s Coffee Alliance, World Coffee Events and World Coffee Research. He is a graduate of U.C. Berkeley and the Cornell Law School and is the author of “Choosing and Protecting Trademarks” (Specialty Coffee Retailer, Aug. 2010), “Leasing 101 for Roasters” (Roast magazine, Jan./Feb. 2005) and other articles.
Michael has worked on coffee for Catholic Relief Services since 2004. From 2004-2007 he worked to increase the consumption of Fair Trade and sustainable coffees in the United States as director of the CRS Fair Trade Coffee Project. Since 2007, he has worked with smallholder farmers in the coffeelands throughout the Americas. Michael currently directs the Borderlands Coffee Project in Colombia and Ecuador and advises other CRS coffee projects in Latin America and the Caribbean. He is based in Quito and publishes perspectives from the intersection of coffee and international development for the CRS Coffeelands Blog at coffeelands.crs.org.
Albert Scalla has been a commodity futures broker with the Hencorp Coffee Group specializing in the coffee market for the past 18 years. Albert received a Bachelors Degree in Business Administration with a specialty in Finance from the Florida International University. Albert’s specialty focuses on the risk management activities through the use of the futures and options market for physical coffee market participants from producers to roasters.
Nathanael has been an active part of the coffee industry since 2001, when he started as a barista at Disneyland. His career has taken him to managing Starbucks, pouring cappuccinos at Peet’s, training at Java City, and developing a comprehensive education program at Portland Roasting. Nathanael is a regular presenter at industry trade events, a United States Barista Competition judge and Certified Barista through the BGA. As Portland Roasting’s Coffee Educator, he develops new products and recipes, assists with blend assessment and development, cups new offerings, and constructs brewing guidelines and training materials.
Sunalini Menon is the CEO of Coffeelab Limited, in Bangalore, India. This lab provides comprehensive quality related services for the coffee industry. Sunalini is not only one of Asia’s recognized coffee cuppers, but also travels to coffee origins to conduct workshops on quality. She is a Licensed Q Grader of the CQI. Sunalini is the “Quality Ombudsman” of the Speciality Coffee Association of India. She is also a Coffee Corps Volunteer. Sunalini has received many awards including the Lifetime Achievement Award 2005 (from the International Women’s Coffee Alliance Founding Committee), and the ‘Leadership Medal of Merit’ 2010 from the CQI. 
Andrew Hetzel is the founder of CafeMakers, a consulting firm based in Hawaii that provides guidance and quality improvement services for coffee producers and roasters. Since 2001 his work has served a diverse range of clientele, including in East Africa and emerging markets of Asia, India and Russia. Mr. Hetzel is an instructor and consultant for CQI and member of the SCAA professional development committee. His quotes have appeared in media including the New York Times, Time Magazine, CNN, Associated Press, BusinessWeek and Fortune Magazine; his work was profiled by the James Beard Foundation in 2009. From 2008-2012, Mr. Hetzel served as a board member of the World Barista Championship. 
Nishant Gurjer is the owner of Sethuraman Estates of Karnataka, India, managing partner of Kaapi Royale Coffee exporters and the chairman of the Karnataka Planters’ Association. His coffee estate is the producer of the world’s first R Certified™ Robusta, three-time Flavour of India category winner and received the highest-ever review for a Robusta coffee from Ken Davids’ Coffee Review. 
Jorge, a very well-known taster in the Salvadoran coffee industry, is known for his outstanding work and professionalism. He has worked for almost twenty years in coffee, acquiring experience tasting and managing coffee quality control. He also participated in the World Tasters Championship winning second place in SCAE 2008. In El Salvador Jorge is the president of ASCAFE (Asociación Salvadoreña de Catadores de Café) and Salvadoran Asociation of Coffe Tasters. He also holds many different international certifications such as Q grader. He is a member of the star cupper program and sits on the international jury for Cup of Excellence in Brazil, Colombia, Bolivia and El Salvador. 
As president of Probat Inc, Karl Schmidt is responsible for the companies activities in the North American market; this includes coffee, cocoa processing and particle size reduction equipment. Prior to joining Probat, he held the position of vice president at a major multi-national company in the dairy industry. Previously, he was actively involved with other major international companies within the European community involved in the food processing industry. His educational background includes a Master’s Degree from a German University.
As a managing partner Mark Stell oversees a staff of 29 and is responsible for things green, sales and marketing and financial management. His leadership has earned the company local, national and international recognition for its business achievements and sustainability initiatives. Mark and his family also co-own a coffee farm in Tanzania where they are rehabilitating a 1500 acre coffee estate employing over 90 full time people. Sustainable supply chain management is Mark’s passion and he has been working at it for over 20 years. Mark is also the founder of Portland Global Initiatives, a non profit that focuses on water issues around the world. 
As Director of Sustainability for Farmer Brothers Coffee, Sarah develops and implements strategy, process, and systems to support sustainability and corporate responsibility—linking people, planet, profits. Through an innovative lens, she guides a culture of sustainability, both internally and with all stakeholder relationships. Through impact tracking, waste and water reduction, greenhouse gas emission reduction, renewable energy, sustainable coffee portfolio management, stakeholder engagement, and stewardship projects, Sarah aspires to create transparent and sustainable coffee, tea, and spice supply systems. 
Steve started his career with an Importer on Wall St. in NYC in 1978. He has worked for various importers, roasters and an exporter at origin. Steve currently sources green coffee for multiple concepts, roasting locations and market segments. He travels extensively to visit producers around the world and works closely with the marketing department on new product development.
Michael C. Boyd is a fourth-generation Boyd family member. He evaluates and purchases green coffee and travels to coffee-growing regions. He is an active member of the SCAA and a Licensed Q Grader.
John has been in specialty coffee for over 30 years serving as a barista, roaster and coffee buyer and many other jobs mixed in. He has a love for coffee, especially buying and cupping. He has worked for roasters both large and small taking him to coffee growing areas. John has been a SCAA volunteer working on cupping subcommittees and leading cupping classes for over 10 years. The last three years he has enjoyed being one of the buyers in Ask the Green Buyer. Meeting so many people with diverse backgrounds and perspectives on coffee has enlightened John in this session.
Norbert Niederhauser is CEO of Cropster Inc. and is based in California. He has worked in information management for specialty coffee for over 10 years, including a five-year research position at CIAT (International Center for Tropical Agriculture) in Colombia. Norbert works with roasters, traders and growers in the specialty coffee industry as well as with research and development organizations and NGO’s. Cropster specializes in online information management platforms enabling all partners along the coffee supply chain to manage data efficiently and improve quality and communication. Cropster has offices in Colombia, the USA and Austria serving clients in over 20 countries worldwide.
Andreas Idl is CEO of Cropster GmbH and is based in Innsbruck, Austria. He studied information technologies and worked in this area before dedicating himself to speciality coffee. After doing consulting projects in coffee in Latin America he eventually co-founded Cropster. Cropster specializes in online information management platforms enabling all partners along the coffee supply chain to manage data efficiently and improve quality, consistency and communication. Cropster today runs offices in Colombia, the USA and Austria serving clients in over 20 countries worldwide.
Andrew Miller is the president of Café Imports, an independent green coffee company based in Minneapolis. He has a degree from the University of Minnesota, twenty years of restaurant experience and now twenty years of entrepreneurial experience building a small business. The Café Imports team works with some of the world’s best producers in developing and sourcing some of the finest coffees on the planet. This work, in conjunction with some of the industry’s best roasters, is an attempt to increase the livelihoods of the people in coffee through education and quality. 
Steve started his career with an Importer on Wall St. in NYC in 1978. He has worked for various importers, roasters and an exporter at origin. Steve currently sources green coffee for multiple concepts, roasting locations and market segments. He travels extensively to visit producers around the world and works closely with the marketing department on new product development.
Michael C. Boyd is a fourth-generation Boyd family member. He evaluates and purchases green coffee and travels to coffee-growing regions. He is an active member of the SCAA and a Licensed Q Grader.
John has been in specialty coffee for over 30 years serving as a barista, roaster and coffee buyer and many other jobs mixed in. He has a love for coffee, especially buying and cupping. He has worked for roasters both large and small taking him to coffee growing areas. John has been a SCAA volunteer working on cupping subcommittees and leading cupping classes for over 10 years. The last three years he has enjoyed being one of the buyers in Ask the Green Buyer. Meeting so many people with diverse backgrounds and perspectives on coffee has enlightened John in this session.
Rick Peyser is director of Social Advocacy and Supply Chain Community Outreach for Green Mountain Coffee Roasters where he has worked over 25 years. He is a past president of the Specialty Coffee Association of America, and served 6 years on the Fair Trade Labeling Organizations International (FLO) Board of Directors. Currently Rick serves on the boards of directors of Coffee Kids, Fundacion Ixil, Pueblo a Pueblo, and Food4Farmers, a non-profit organization that he co-founded to end food insecurity in coffee commuities. Rick co-authored the book "Brewing Change: Behind the Bean at Green Mountain Coffee Roasters" that was published in 2012. 
Warren E. Armstrong has worked in coffee for 32 years, including 25 years as a coffee farmer in Nicaragua. In 1981, he started as a Peace Corps volunteer working with two Cooperatives: Cerroazul and Pilangosta in Guanacaste, Costa Rica. Since 2000, Warren has been the general manager for Asociación “Aldea Global” Jinotega, a small farmer association in Northern Nicaragua. In 2001/2002, Aldea Global entered the specialty coffee market with two members taking first place in Nicaragua’s first Cup of Excellence competition. Today, this Association exports: Specialty SHB/EP, Fair Trade, Organic and Rainforest coffees; tropical root crops, as well as promotes gender equality via economic alternatives and education, benefiting 1,424 members.
Carolyn Fairman is executive director of Coffee Kids, a nonprofit organization dedicated to helping coffee-farming families improve their lives and livelihoods. She received her master’s in Latin American Studies from the University of New Mexico. She has worked in the coffee industry for 13 years. Carolyn is also a member of the SCAA Sustainability Council and SCAA Board of Directors.
During more than fifteen years working in the arena of sustainable trade and development, Kimberly Easson has dedicated herself to making trade work better for small-scale farmers, particularly in coffee and for women. Previously, as the director of producer services at Fairtrade International, she held responsibility for producer capacity building services for over one million Fairtrade producers in 63 countries. She served four years as a member of the board of directors of the Specialty Coffee Association of America (SCAA) and is co-founder of the International Women’s Coffee Alliance (IWCA) and served as its president for five years. 
Adam Pesce is the director of coffee at Reunion Island Coffee, a Canadian specialty roaster and wholesaler. He is a member of the SCAA’s Sustainability Council, on the board of directors at Grounds for Health, executive director of First Drop Canada (a not-for-profit that raises money for coffee-related projects and NGOs), and coffee blogger for the Huffington Post. A second-generation coffee professional, Adam’s work has seen him travel extensively throughout Central and South America, East Africa, and Southeast Asia in search of coffee and development projects. As the DOC at Reunion Island he has spearheaded sustainability initiatives, including the use of 100% renewable energy and their Sierra Verde tree-planting project
Dr. Mark Corey is a product development scientist at Green Mountain Coffee Roasters, Inc. based in Waterbury, Vermont. Dr. Corey received his PhD in Food Science at the University of Georgia, conducting research on functional foods and bioactives. He represents GMCR on the Scientific Advisory Group of the National Coffee Association. 
As President of Probat Inc, Karl Schmidt is responsible for the companies activities in the North American market; this includes coffee, cocoa processing and particle size reduction equipment. Prior to joining Probat, he held the position of Vice President at a major multi-national company in the dairy industry. Previously, he was actively involved with other major international companies within the European community involved in the food processing industry. His educational background includes a Master’s Degree from a German University.
Josh, along with his wife Tricia and brother-in-law Tyler Zimmer, currently own and operate 12 retail locations and a coffee roaster in St.Louis, MO under the name Kaldi’s Coffee Roasting Company. They also own and operate 8 retail locations throughout the islands of Hawaii were they showcase 100% Hawaiian grown coffees as well as coffees from their own farm located in Kona under the Honolulu Coffee Brand. In 2010 Honolulu Coffee company developed strategic partnerships to expand their business into Guam, Taiwan and Japan where they currently operate 7 licensed location under the name Honolulu Coffee Company. 
After spending nearly a decade as a production barista and in store trainer, Lorenzo Perkins now produces baristas as Cuvee Coffee’s Director of Education in Austin, TX. Currently serving as an Executive Council member of the Barista Guild of America, he is also a two time Regional Barista Champion and Regional Brewers Cup Champion. Lorenzo additionally serves on the SCAA Certification Panel, creating educational content in conjunction with the SCAA. He still makes coffee, too. Sometimes, people like it.
Marcus is the Social Enterprise Project Manager at Central City Concern (CCC), where he oversees the development, execution, and operations of Central City Coffee, a wholesale coffee roasting business providing on-the-job training for CCC’s formerly homeless clients. From sourcing green coffee, developing roast profiles, blending, brewing, training and managing an economically viable business; he calls upon his relationships, creativity, palate, and experience every day. He is devoted to sharing the science, artisanship, and trends in specialty coffee while creating opportunities for personal and economic growth throughout coffee’s supply chain. He consults with retailers to grow their business through continuing coffee education, customer engagement, and coffee-centric events.
A chemical engineer by training, Marino Petracco serves since 1986 as senior research scientist at illycaffè, a leading Italian roaster that sells globally. His field of interest is on all links of the quality chain that makes espresso coffee fine, ranging from plant botany and agriculture to all relevant industrial processes of transformation, up to beverage brewing dynamics and its effects on consumers’ body. Active in various international committees, he presently chairs the European scientific committee for studies on the effects of coffee on human physiology (ISIC). Besides authoring books like “Espresso Coffee: the Science of Quality” and over forty papers, he performs as an enlivened (even expansive) multilingual lecturer. 
Arturo is a 4th Generation Coffee Grower in Huehuetenango, Guatemala. Together with his father they run El Injerto Estate with the mission to produce premium coffee while taking care of the environment, the people and the community. 
Hanna Neuschwander is a freelancer who has written extensively about coffee for media outlets including Roast Magazine, Portland Monthly, Edible Seattle, and Sprudge. She is the author of Left Coast Roast, a guide to artisan and iconic coffee roasters on the west coast. Before establishing a career writing about coffee, Hanna worked as a barista for Extracto Coffeehouse in Portland, and has served as a judge for the NWRBC. She was also the media observer for the Good Food Awards coffee competition in 2012. 
Lewis began his marketing career in public relations before moving to web marketing in 1996. He founded Anvil Media, Inc. in 2000, to help Fortune 2000 clients grow revenue via search engine and social media marketing. In 2008, Lewis created Formic Media, a sister agency, specializing in digital marketing and website development for small business. In 1999, he created pdxMindShare, an online career community and networking event. Lewis is co-founder and past president of SEMpdx, professional trade association. He’s also an adjunct professor at Portland State University and on the board for SMART, a statewide early literacy program. 
Gregory is the President of Gregorys Coffee, a retail chain based in New York City. Gregory is a graduate of Boston University’s School of Management and Brooklyn Law School. In 2006 Gregory opened Gregorys Coffee and since that time has opened a total of six locations in Midtown Manhattan. Gregorys is a progressive shop that continues to push the boundaries of coffee quality, customer service and of course social media. Through Gregory’s leadership the company has continued to grow during challenging times and in a very competitive market. 
Rob Stephen is a Senior Coffee Trader for InterAmerican Coffee and manages their East coast office. Mr. Stephen has worked in senior positions for national coffee brands and has a long history in the development and training of specialty coffee standards. He is a Past President of the Specialty Coffee Association of America (SCAA) and a Past President of Coffee Kids. He is a licensed Q grader for the Coffee Quality Institute (CQI) and also one of a handful of licensed Q Grader instructors. 
For over twenty years, Mark Inman has been a leading voice in the specialty coffee industry for issues concerning sustainable agriculture, environmental stewardship, green entrepreneurship and social justice. In 2008, Mark served as President of the Specialty Coffee Association of America, where he has also chaired or served on numerous committees and international task forces. In 2010, Mark served as President of World Coffee Events, which manages seven international coffee competitions, including the World Barista Championship (WBC). He joined VSC as Senior Trader in 2011.
Dr. Stubblefield is Associate Professor of Hydrology and Watershed Management in the Department of Forestry and Wildland Resources, Humboldt State University. He received a M.S. in Forest Management at the University of Michigan and a Ph.D. in Hydrologic Sciences at U.C. Davis. Dr. Stubblefield teaches courses in wildland water quality, watershed management, hydrology and climate change. His research focuses on impacts of land management on water quality in wildland settings. 
Paul Hicks is the Water Resources Specialist for Catholic Relief Services covering Latin America and the Caribbean. Mr. Hicks has worked oversees for over fifteen years in water resources management and agricultural development. His professional focus combines local management and administration of water supply systems with the protection of water sources. He led the Global Water Initiative in Central America from 2009 to 2012. Mr Hicks has a Master’s of Science from the University of California, Davis in International Agricultural Development.
Meredith has worked in specialty coffee for 5 years with the majority of that time spent as a barista at Peregrine Espresso in D.C. She has an educational background in environmental policy and enjoys drawing on this background for her work on the SCAA Sustainability Council.
Richard is the senior engineer and director of education at the Food Service Technology Center (FSTC), a publicly funded research facility that studies and promotes energy and water efficiency in commercial food service. Richard focuses his efforts on outreach – translating the research into practical information. He has 20 years’ experience creating and presenting seminars, delivering over 50 sessions a year, and has authored numerous research reports as well as articles in magazines, newsletters and on the web, including the blog: Sustainability Beyond the Plate. He is an active contributor to the US Green Building Council’s LEED rating system, the National Restaurant Association’s Conserve initiative, and the SCAA’s Green Guide.
Kirstin Henninger is the Founding Director of Green Café Network (GCN), a non-profit organization whose mission is to make sustainability mainstream by greening the coffeehouse industry and harnessing cafe culture for environmental education and action. Kirstin has built on her 15 years of experience in the environmental field to help cafe owners and their staff combine business with sustainability and inspire environmental responsibility in their communities. Kirstin is a graduate of Stanford University and has an MA in International Relations from Tufts University’s Fletcher School of Law and Diplomacy.
Andi’s varied background within specialty coffee began behind the espresso bar in 1989 and, since then, includes cupping, training, consulting, green coffee trading, roast quality control, sales, writing, and marketing. Andi currently runs the Atlantic Specialty Coffee quality control lab and trades green coffee. Andi is a member of the Specialty Coffee Association of America Board of Directors. She has published articles with Roast Magazine and Specialty Coffee Retailer, and contributed to Fresh Cup, Coffee & Cocoa International, and Coffee Talk. Andi served 5 years on the board of the International Women’s Coffee Alliance, including a term as President. 
Marshall Fuss is a lawyer in Pasadena, California with long experience in business, real estate and trademark law, and a special interest in the coffee industry. His clients have ranged from single coffee shops to international companies and trade associations, including SCAA, the Coffee Quality Institute, International Women’s Coffee Alliance, World Coffee Events and World Coffee Research. He is a graduate of U.C. Berkeley and the Cornell Law School and is the author of “Choosing and Protecting Trademarks” (Specialty Coffee Retailer, Aug. 2010), “Leasing 101 for Roasters” (Roast magazine, Jan./Feb. 2005) and other articles.
Matt Milletto has been a coffee professional for over 18 years. He primarily works with entrepreneurs and business owners to start-up and improve their coffee operations, and has trained over 1500 baristas in the past 8 years alone. He is also an owner at Water Avenue Coffee, an renowned, award winning micro-roaster and retail coffee bar in Portland, OR. Matt is a head judge at the Coffee Fest Latte Art Competition, and has judged barista competitions around the world. He is also the founder of baristaexchange.com, the specialty coffee industry’s premiere online community. His mission is to create resources to help all baristas and shop owners succeed in this industry. 
Rick Peyser is director of Social Advocacy and Supply Chain Community Outreach for Green Mountain Coffee Roasters where he has worked over 25 years. He is a past president of the Specialty Coffee Association of America, and served 6 years on the Fair Trade Labeling Organizations International (FLO) Board of Directors. Currently Rick serves on the boards of directors of Coffee Kids, Fundacion Ixil, Pueblo a Pueblo, and Food4Farmers, a non-profit organization that he co-founded to end food insecurity in coffee commuities. Rick co-authored the book "Brewing Change: Behind the Bean at Green Mountain Coffee Roasters" that was published in 2012. 
Carolyn Fairman is executive director of Coffee Kids, a nonprofit organization dedicated to helping coffee-farming families improve their lives and livelihoods. She received her master’s in Latin American Studies from the University of New Mexico. She has worked in the coffee industry for 13 years. Carolyn is also a member of the SCAA Sustainability Council and SCAA Board of Directors.
Warren E. Armstrong has worked in coffee for 32 years, including 25 years as a coffee farmer in Nicaragua. In 1981, he started as a Peace Corps volunteer working with two Cooperatives: Cerroazul and Pilangosta in Guanacaste, Costa Rica. Since 2000, Warren has been the general manager for Asociación “Aldea Global” Jinotega, a small farmer association in Northern Nicaragua. In 2001/2002, Aldea Global entered the specialty coffee market with two members taking first place in Nicaragua’s first Cup of Excellence competition. Today, this Association exports: Specialty SHB/EP, Fair Trade, Organic and Rainforest coffees; tropical root crops, as well as promotes gender equality via economic alternatives and education, benefiting 1,424 members.
During more than fifteen years working in the arena of sustainable trade and development, Kimberly Easson has dedicated herself to making trade work better for small-scale farmers, particularly in coffee and for women. Previously, as the director of producer Services at Fairtrade International, she held responsibility for producer capacity building services for over one million Fairtrade producers in 63 countries. She served four years as a member of the board of directors of the Specialty Coffee Association of America (SCAA) and is co-founder of the International Women’s Coffee Alliance (IWCA) and served as its president for five years. 
Michael has worked on coffee for Catholic Relief Services since 2004. From 2004-2007 he worked to increase the consumption of Fair Trade and sustainable coffees in the United States as director of the CRS Fair Trade Coffee Project. Since 2007, he has worked with smallholder farmers in the coffeelands throughout the Americas. Michael currently directs the Borderlands Coffee Project in Colombia and Ecuador and advises other CRS coffee projects in Latin America and the Caribbean. He is based in Quito and publishes perspectives from the intersection of coffee and international development for the CRS Coffeelands Blog at coffeelands.crs.org.
Adam C. Kline is a coffee trader at Atlantic Specialty Coffee in San Francisco, California. He started trading green coffee in 2000 and worked as a barista prior. Adam earned a degree in Latin America Science from UC San Diego & speaks fluent Spanish. He is a Q Grader, was the head judge for the Ethiopian Taste of Harvest 2011, and won the Pacific Coast Coffee Association cupper of the year award in 2010. Adam’s career focus has been on sustainable coffee production & supply. He is the chair of the SCAA Sustainability Council and has served as vice char for the past two years.
Ernesto is a coffee professional with more than twenty years of experience. He is the principal for the Salvadoran Coffee School in El Salvador and the head of the Coffee Quality Control department for the Salvadoran Coffee Council, helping improve the coffee production chain from seed to cup. Ernesto became a certified Q grader in 2004 and he also helped in the development of the five national Baristas competitions approved by the WBC (World Barista Championship) and he also participated as certified sensory judge. In the search for better quality Ernesto has been a taster judge for the Cup of Excellence competition during the last ten years El Salvador has held the program. 
Ana Elena is the executive director for the Salvadoran Coffee Council and legal representative of the Emergency Fund for Coffee. She belonged to the board of UCAFES becoming president for a period of two years. While she served as director of the Agricultural Development Bank she supported managing capital loans to the sector of cooperatives in general. Because of her studies in the organic agriculture she has driven the organic movement, preferably organic coffee, seeking support for certifications through international cooperation. She has always tried to market agro products to markets like United States, Canada, Japan and the European Union, participating in agribusiness fairs, achieving markets for Salvadoran products. 
Matt Milletto has been a coffee professional for over 18 years. He primarily works with entrepreneurs and business owners to start-up and improve their coffee operations, and has trained over 1500 baristas in the past 8 years alone. He is also an owner at Water Avenue Coffee, an renowned, award winning micro-roaster and retail coffee bar in Portland, OR. Matt is a head judge at the Coffee Fest Latte Art Competition, and has judged barista competitions around the world. He is also the founder of baristaexchange.com, the specialty coffee industry’s premiere online community. His mission is to create resources to help all baristas and shop owners succeed in this industry. 
Trevor is CEO and co-founder of Madcap Coffee Company and currently lives in the Washington, DC area heading up Madcap’s expansion project. He is also currently serving as the Vice Chair of the Barista Guild of America, is a SCAA lead instructor, a subject matter expert in espresso for the SCAA, an editorial advisor for Barista Magazine and a contributor to Fresh Cup Magazine. Trevor has also been competing in barista competitions for a number of years having finished in the top 6 in a regional consecutively for the last 5 years. In 2011 he finished 4th in the US.
Andrew Sargent is the general manager of the Hanns R. Neumann Foundation North America (HRNS), a not-for-profit implementer of economic development projects founded by the Neumann Kaffee Gruppe (NKG). Prior to HRNS Andrew was a coffee trader with InterAmerican Coffee, a specialty coffee import company of NKG. Andrew’s experience at the nexus of the coffee trade and economic development has been formed through field implementation experience in Honduras, Guatemala, Peru, Brazil, and Tanzania, and professional experience with CARE International and Oxfam America. Andrew holds a postgraduate degree in economic development from the Fletcher School at Tufts University, and lives in New Jersey with his wife, son, and dog.
Miguel has been involved in agriculture for almost 20 years. His work focuses on strengthening supply chains and creating opportunities between U.S. buyers and coffee-growing communities around the world. Miguel directs the Coffee Innovation Project as part of Fair Trade USA’s Fair Trade for All initiative. His work aims to bring the benefits of Fair Trade to farm workers and independent smallholder farmers in coffee while growing the market for the Fair Trade cooperative sector. Miguel is a member of the SCAA Sustainability Council and he blogs about his work with smallholder coffee farmers and farm workers at coffeegente.com. 
Michael has worked on coffee for Catholic Relief Services since 2004. From 2004-2007 he worked to increase the consumption of Fair Trade and sustainable coffees in the United States as director of the CRS Fair Trade Coffee Project. Since 2007, he has worked with smallholder farmers in the coffeelands throughout the Americas. Michael currently directs the Borderlands Coffee Project in Colombia and Ecuador and advises other CRS coffee projects in Latin America and the Caribbean. He is based in Quito and publishes perspectives from the intersection of coffee and international development for the CRS Coffeelands Blog at coffeelands.crs.org.
Leo is an Arabica coffee farmer from Sumatra, Indonesia. Leo and Lisa (his wife) grow organic arabica coffee on their farm in Mariah Dolok in the Simalungun region near Toba Lake, North Sumatra. They are working in all areas of the coffee industry within their region. 
Albert Scalla has been a commodity futures broker with the Hencorp Coffee Group specializing in the coffee market for the past 18 years. Albert received a Bachelors Degree in Business Administration with a specialty in Finance from the Florida International University. Albert’s specialty focuses on the risk management activities through the use of the futures and options market for physical coffee market participants from producers to roasters.
William J. Walters is Vice President Technical for PBi Pacific Bag, Inc in Woodinville, WA. He holds a B.S. in Mechanical Engineering from The Pennsylvania State University and has worked 24 years as a packaging engineer in product development and quality control. Through his work at Fres-co System USA, Honeywell, Avery Dennison, and PBi as well as studies at Michigan State University and Clemson University, he has gained a wide range of knowledge in flexible packaging. His focus has been in developing barrier packaging and one-way degassing valves for the specialty coffee market. 
Andrew Hetzel is the founder of CafeMakers, a consulting firm based in Hawaii that provides guidance and quality improvement services for coffee producers and roasters. Since 2001 his work has served a diverse range of clientele, including in East Africa and emerging markets of Asia, India and Russia. Mr. Hetzel is an instructor and consultant for CQI and member of the SCAA professional development committee. His quotes have appeared in media including the New York Times, Time Magazine, CNN, Associated Press, BusinessWeek and Fortune Magazine; his work was profiled by the James Beard Foundation in 2009. From 2008-2012, Mr. Hetzel served as a board member of the World Barista Championship. 
Jun-ho Choi is the head of the coffee division at Caffe Bene. He is responsible for green bean selection, barista training, and quality control for Caffe Bene roasted coffee production. He is a licensed Q Grader obtained in Arkansas, United States in 2009.
Kyonghee Shin is a freelance coffee writer living in California, originally from Korea. She covers specialty coffee culture and cafes around the world for Korean coffee magazines including Coffee T&I and Coffee Look. She is a licensed Q-grader, and is the apprentice roaster for Wrecking Ball Coffee Roasters.
Carl lives in Christchurch, New Zealand, and owns Crafted Coffee Company (Retail and Wholesale) and MTC New Zealand (Green Importer). Carl serves as Chair of World Coffee Events (WCE) and Vice-Chair of New Zealand Specialty Coffee Association (NZSCA). Carl has won the New Zealand Barista Championships 4 times. Through coffee Carl has travelled extensively in both consuming and producing countries. He has a particular interest in understanding the ways in which the different markets evolve as they develop and the ways in which specialty coffee can best thrive under a myriad of different variables and dynamics.
Tyler leads a Root Capital initiative focused on expanding access to finance and strengthening internal credit systems of agricultural cooperatives. Previously, he managed field finance for a water and sanitation NGO and also worked for a Fair Trade, organic coffee importer based in Seattle. Tyler holds an M.A. in leadership and a B.A. in international business from Bethel University.
Rosemary Trent, the executive director of Pueblo a Pueblo, leads a team committed to improving the lives of indigenous Guatemalan women and children. Over the last four years, she has created and grown successful grassroots programs that partner with local schools to provide access to education, health care, improved nutrition and food security in coffee-growing communities. Prior to her work with Pueblo a Pueblo, she spent 16 years living in East Africa, South America and Mexico where she worked with WorldTeach, the School for International Training, Peace Corps and Plan International. Rosemary earned her Master’s Degree at the School for International Training. She speaks Spanish and Portuguese. 
Kara Greenblott is an independent consultant and founder of Nzinga International. Ms. Greenblott has nearly 20 years of experience in the field of international development and specializes in HIV, food security, nutrition, livelihoods and social protection. She lived and worked in Africa and southeast Asia for 12 years, working primarily in emergency and transitional contexts, such as Angola, East Timor, Eritrea and Sierra Leone. Ms. Greenblott currently provides technical support, conducts trainings, writes advocacy/discussion papers, and develops guidance for her clients, including UNICEF, the UN World Food Program, UNAIDS, Catholic Relief Services, and World Vision, among others. Ms. Greenblott is a member of the board of directors for Food 4 Farmers. 
Marcela’s work with coffee producers centers on identifying effective, sustainable — and partner-based — solutions to overcoming some of the most common obstacles for coffee producers. She co-founded Food4Farmers in 2010, whose mission is to facilitate long-lasting food security programs in coffee growing communities, and is part of the Rural Livelihoods and Agroecology Group at the University of Vermont. 
Janice is co-director of Food 4 Farmers, a nonprofit she founded with Rick Peyser and Marcela Pino in 2011 to fight seasonal hunger at origin through collaborative partnerships with coffee-growing communities, the specialty coffee industry and global development organizations. Janice has also served as a member of the SCAA Sustainability Council since 2009. Before co-founding Food 4 Farmers, she was development director at Grounds for Health and the Intervale Center, both based in Vermont.
Branding and retail specialty coffee expert Lon LaFlamme is Director of Marketing for Dillanos Coffee Roasters. Lon has over 20 years of hands-on experience in serving the marketing and business development needs of Starbucks, Seattle’s Best Coffee, Torrefazione Italia as well as independent and chain retail coffee businesses from coast to coast. This author of business books and seven fiction novels was Chief Executive Officer of Publicis/Seattle, one of the largest marketing communications companies in the western U.S. Lon has received numerous national advertising and public relations awards. He also served as marketing professor at the nation’s largest private university.