What are the dates of the 2013 Event?

Where is the SCAA 2013 Event being held?

How do I book a hotel room?



What is included with an Event Attendee Badge?

SCAA members can save on Event fees, but what other benefits would I receive if I become an SCAA member?

How much does SCAA membership cost?

One of our staff members is no longer able to attend the Event. What options are available? How do I change his/her registration?

My schedule has changed and I need to add/change some of the SBW/events I registered for. Is this possible and how do I make the change(s)?

How can I exhibit at the 2013 Event?

I just faxed/mailed my registration. Did you receive it?

When and how do I receive my Badge?

How do I replace a lost badge?

What is the Refund and Cancellation Policy?

How do I acquire a VISA Letter?

How do I make a Group Registration (5 or more registration records)?

My company is exhibiting at the Show. We would like to invite some of our prospective customers to visit our booth. Are passes available?



Must I register for my exhibitor staff badges or will they be mailed to me automatically?

How do we order equipment and/or services for our booth?

How do I edit my exhibitor profile?

Does the exhibiting company or the contractor erecting the booth need to provide the Certificate of Insurance?

Why must I provide a Certificate of Liability Insurance? And, how do I obtain insurance coverage?

We are a non-US company, do we need to show proof of workers compensation insurance?

What is drayage?

How can I get more exposure at the trade show?

Can my company rent a meeting room or cupping room at the convention center during the Event?

Can I bring my family to the Event?



What happens when a class is full (sold-out)?

What do the letters and numbers on SBW classes mean?

What is the RG Cert Test-Out on Friday? Are people who attend automatically certified?

What is the process of how volunteer instructors register?

Why can’t Lead Instructors register for their positions online?

Who is eligible to register for Station Instructor positions?

Is the Attendee Brochure up to date? Is the SCAAevent.org SBW Instructor page?

Why is GE103 Intro to Cupping a prerequisite for a roasting class, RP112 Intro to Roasting Concepts?

Why are the intro classes on Sunday? That seems backwards!

“Seed to Roaster” is listed as a prerequisite for GE103 Intro to Cupping. Why? Can I attend GE103 without attending “Seed to Roaster”?

Can I become a certified Roaster at Expo?

Can I become a certified Barista at Expo?

What is a Golden Cup Technician?

Can I become a Certified Golden Cup Technician at Expo?

What are the best classes to take?

Which courses & credits are available in the RG Certification Program?

Which courses & credits are available in the BGA Certification Program?

What are volunteer points?

Where can I find the list of education credits I’ve already earned?

What if I’ve taken or taught an SCAA course, and the education credit doesn’t appear in my profile?